COVID 19 Information and Resources

  • COVID-19 Information and Resources

    We are providing information for students on important information about jobs, basic COVID 19 updates, DSS and home concerns, Day Care, and other relevant information. We will be updating information as needed.

    Important Information on Jobs and Careers

    Monroe County Job Portal

    Monroe County Executive Adam Bello announced a job portal that will connect essential businesses who are looking to expand their workforce during the COVID-19 crisis and individuals across the community who are healthy and looking for work.

    While the local economic impact of COVID-19 is already visible, Bello announced a concerted effort to direct both employers looking to hire workers and residents seeking work to a single platform.

    Both businesses and job seekers should visit to post and explore job opportunities. Residents with limited internet access are encouraged to call RochesterWorks at (585) 258-3500.


    COVID-19 – Community Resources & Information

    General Information & Hotlines:

    DHS needs and/or concerns:

    • Visit the DHS information page for application information:
      • Most Face-to-face interviews have been suspended, replaced with phone interviews
      • Applications can be dropped off, or sent via mail, fax, email (see below)
          • If already scheduled for in-person interview the week of March 16, applicants may call 753-6960 to move to a phone interview.
          • Fax: 585-753-5315
          • Email:
          • Fax: 585-753-5315
          • Email:
          • Fax: 585-753-5315 or 585-753-6078
          • Email:
          • If scheduled for in-person interview the week of March 16, applicants may call 753-6229 to move to a phone interview
        • HEAP & HERR
          • Fax: 585-753-6102
          • Email:

    Information related to accessing food and other needs:

    • SNAP (copied from
      • SNAP recipients of households with children who would otherwise receive free or reduced-price meals if not for schools being closed are eligible for emergency benefits.
        • To request this benefit, call the SNAP Workgroup: 585-753-2740 – or –
        • Email
        • Individuals in need of a benefit cards should call 585-753-6006 for a card
      • Those without SNAP can apply online:
    • Check with individual school district (see “School District Info” section below) for free meal pick-up times and locations
    • The City of Rochester and Foodlink are providing pre-packaged breakfast, lunch and dinner, Monday through Friday, at the following city R-Centers between the hours of 8 a.m. and 8 p.m.:
      • Adams Street R-Center, 85 Adams St.
      • Avenue D R-Center, 200 Avenue D
      • Carter Street R-Center, 500 Carter St.
      • Tyshaun Cauldwell R-Center, 524 Campbell
      • Frederick Douglass R-Center, 990 South Ave.
      • Flint Street R-Center, 271 Flint St.
      • David Gantt R-Center, 700 North St.
      • Trenton and Pamela Jackson R-Center (Clinton-Baden), 465 N. Clinton Ave.
      • Thomas Ryan R-Center, 530 Webster Ave.
    • Food pantries are still open in the area

    Child Care Information:

    • The Child Care Council provides referrals in Monroe, Livingston, & Wayne Counties
      • They will begin contacting providers on 3/17 to determine current vacancies
      • Call 654-4720 or visit
    • YMCA Emergency School-Age Care (see “YMCA” section below)
    • DHS Childcare subsidies (from
      • Current childcare subsidy recipients with school age children are eligible to have their care authorizations updated to include full time care during the day while school is out if their provider can accommodate them.
        • Email at:
      • For families not currently in receipt of subsidy, childcare eligibility certificates can be provided to allow for use of subsidy to pay for childcare by eligible providers during school closures. Must provide the childcare application and proof of employment

    Internet Access Information:

    • For information on what Charter and Spectrum will provide as far as broadband, Wi-Fi, and hot spot access call 1-844-488-8395.