Service Code: 605.140 / 605.141
Contact(s): Nichole Outhouse (383-6622)
Charges: See rate sheet (basic and enhanced services)

This service supports absence and substitute management systems to fill absences using web-based and telephone-based technologies. Staff members report absences, and the system attempts to fill open positions with qualified available substitute candidates based on district criteria and specifications. Supported systems include statistical reporting features.

Examples of supported resources in this service include PowerSchool's SmartFind Express and Frontline Absence Management.

• Core Participation
• Licensing and maintenance of product for one year

• Maintain user accounts and staff detail
• Manage and maintain daily system operations
• Facilitate year-end reporting as needed

• Help desk phone and email support facilitation for district administrative users
• Limited end-user support for urgent needs
• Facilitation of train-the-trainer efforts for designated district administrative users
• Guidance and for running reports and data maintenance
• Support staff account updates
• Contract administration, license tracking and invoicing

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