Service Codes:

• 605.120 Core Operations and Maintenance
• 605.121 Admin-Core

Contact(s): Dan Fullerton (585-383-2281)
Charges:

• 605.120 based on number of 605 services
• 605.121 based on RWADA * $4.72
• Chargeback Codes:
  • 605.920 Equipment (over $200)
  • 605.930 Supplies (under $200)
  • 605.940 Contractual (software and services)

This service provides support for RIC building operations and maintance, network operations center(NOC) administrative costs, insurance costs, compliance with NYSED laws, and administrative support for creation and exploration of service needs.

• This is a mandatory service for component districts

• Attend and participate in quarterly tech director meetings
• Send delegates to various infrastructure and endpoint roadshows, demonstrations, and training opportunities

• Facilitate quarterly tech director meetings
• Organize product roadshows, demonstrations, and training opportunities with vendor support
• Maintain main data center controls such as HVAC, backup generators, electronic-friendly fire suppression, surge suppression, physical security
• Training RIC staff on best practices and current security protocols
• Triage and provide first-level support for baseline district technology needs

Return to Service Guide.