Service Codes: 605.420

• Chargeback 605.421, 605.422

Contact(s): Dan Fullerton (585-383-2281)
Charges: Per usage based on the following hybrid model:

Districts may purchase and install VMware hosts aligned to standard RIC specifications inside of the RIC VMware environment, paying only a physical hosting fee for the quantity of rack units (RU’s) utilized and/or blades installed. Districts are not charged for VMware-utilized cores or RAM on district-owned equipment installed in the environment.

Alternately, or in conjunction with the above model, district server usage quantified via cores, RAM, and storage resources utilized are assessed hosting charges as a percentage of total resource usage in the environment.

This service facilitates server and storage hosting in the Monroe RIC Data center. Servers are located in a secure and climate-controlled environment that integrates 24×7 monitoring with pager alerts, UPS, backup generators, fire suppression, backup job management, and weekly offsite backups.

• Core Participation

• Provide Anti-Malware software on all virtual and physical servers in the Monroe RIC environment
• Facilitate all patching and updates on virtual machines in the Monroe RIC environment
• Provide technical support for hardware issues as needed (physical server and storage array hosting only)
• Maintain configurations consistent with RIC standards

• Provide rack space, power, and network
• Provide UPS and generator power to physical hosts and storage
• Provide AC and fire suppression system
• Facilitate patches to hosts and storage
• VMWare Server Hosting
  • Handle all firmware, patching and software updates on the VMWare hosts and storage
  • Handle all hardware failures of physical VMWare hosts and storage
• Physical Server Hosting
  • Provide server room access when issues arise with physical hardware hosted in NOC (business and after hours)
• Provide notifications to districts related to needs and outages
• Collaborate on cloud-based hosting solutions

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