656.000 Telephone Interconnect

  • Service Code: 656.000
    Contact(s): Dan Fullerton (585-383-2281)
    Charges: See rate sheet

      Description

      • The cooperative Telephone Interconnect Service is designed to provide participating school districts with cost-effective and efficient networks for voice communications. This is accomplished by assisting districts with cooperative bidding and consulting for both telephone service and the associated maintenance charges. The service is flexible and allows districts to maintain control of telephone service within their schools. Assistance with billing and operations is available.

      District Responsibilities

        • Identify, detail, and communicate needs to RIC support personnel
        • Timely review and payment of service bills

      RIC Responsibilities

        • Facilitate telephone service invoicing and billing
        • Facilitate additional services such as line changes (POTs, SIP trunks, PRIs, etc.)
        • Liaison for support tickets between district and vendor (as needed)