Service Code: 605.584
Contact(s): Dan Fullerton (383-2281)
Charges: See rate sheet

Electronic email archiving provides long-term archiving of email messages for legal compliance and operational efficiency. Email messages are captured prior to delivery and securely stored for later access. Access can be either by district administrators and/or the end user. The system has extensive support for keyword and other searches across all district mailboxes for legal investigations and discovery with RIC support.

• Core Participation
• 605.581 Cloud Identity Management

• Designate a district primary and secondary contact for service
• Provide end-user training and support for individual mail archive access

Email and Web Investigation Request Form (pdf)

• Configure and maintain cloud mail archiving service
• Perform email investigations and retrieval upon written authorized request

Return to Service Guide.