605.610 Comm-Internet
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Service Code: 605.610
- Chargeback code 605.611
Contact(s): Dan Fullerton (383-2281)
Charges: $8234.57 per district
Description
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This service provides technical support for local, wide-area and Internet access for school districts. Support services include DNS, DHCP, network monitoring, switch and router installation, troubleshooting and maintenance, and web proxy. Districts can purchase fiber optic and high speed networking services.
Requirements
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- 605.120 Core Operations and Maintenance
- Network communications line to connect district to BOCES (available through 605.63X services)
District Responsibilities
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- Provide RIC with required network and resource access for support
- Identify staff member to collaborate on support, configuration, installation and troubleshooting
- Maintain physical security of sensitive hardware and networking resources
RIC Responsibilities
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- Assist districts with network installation and configuration
- Assist districts with troubleshooting of network equipment
- Assist districts with DNS and DHCP configuration and troubleshooting
- Monitor network connections between districts and RIC
- Provide notification of known outages and potential issues and needs
