605.620 Internet Filtering

  • Service Code: 605.620

    • Chargeback code 605.622

    Contact(s): Dan Fullerton (585-383-2281)
    Charges: See rate sheet

      Description

      • This service provides procurement support for CIPA-compliant internet filtering solutions as well as technical support for Lightspeed Relay.

      District Responsibilities

        • Maintain / manage day-to-day configuration and functional changes
        • Contact RIC staff when issues requiring support arise
        • Configuration and troubleshooting of products outside of Lightspeed Relay
        • Deployment of necessary agents for use of products

      RIC Responsibilities

        • Aid in the troubleshooting of Lightspeed Relay filtering
        • Hosting of Lightspeed Relay Rockets for guest traffic
        • Assist in setup and configuration of Lightspeed Relay
        • Procurement of licensing for Lightspeed Relay, Classroom, Alert, and Analytics
          • Procurement of other filtering options (outside scope of RIC support)
        • Liaison between Lightspeed Relay support staff and district as needed