Service Divisions: Technology
Program: Administrative Technology
Service Code(s): 605.610

• Chargeback code 605.611

Service Aid Status: Aidable

Contact: Dan Fullerton, 585-383-2281

Cost: $7,959.00 Per Site
Cost Notes: NETWORK COMMUNICATION LINES TO CONNECT DISTRICT TO BOCES. (AVAILABLE THROUGH THE 605.63X SERVICES)

Prerequisite: Core Participation. Network communication lines to connect district to BOCES (available through 605.63X services)
Basis for Charge: Base Charge

This service provides technical support for local, wide-area and Internet access for school districts. Support services include DNS, DHCP, switch and router installation, troubleshooting and maintenance, and web proxy. Districts can purchase fiber optic and high speed networking services. RIC expertise is focused on Cisco and Meraki enterprise network products. Other platform support is provided on a best effort basis.

• 605.150 Admin – E-Rate
• 605.120 RIC Administration
• Network communications line to connect district to BOCES through 605.63X services

• Provide RIC with required network and resource access for support
• Identify staff member to collaborate on support, configuration, installation and troubleshooting
• Maintain physical security of sensitive hardware and networking resources

• Assist districts with network installation and configuration
• Assist districts with troubleshooting of network equipment
• Assist districts with DNS and DHCP configuration and troubleshooting
• Monitor network connections between districts and RIC
• Provide notification of known outages and potential issues and needs