656.000 Telephone Interconnect

  • Service Code: 656.000
    Contact(s): Dan Fullerton (585-383-2281)
    Charges: See rate sheet

      Description

      • The cooperative Telephone Interconnect Service is designed to provide participating school districts with cost-effective and efficient voice communications. This is accomplished by assisting districts with cooperative bidding and consulting for telephone service and associated charges.  Assistance with phone service billing operations is available.

        Please note that related service 605.639 Comm-Reg Network – VOIP provides support, configuration, and maintenance for Voice over Internet Protocol (VoIP) environments, including VoIP hardware, service software, and related cloud-based solutions.

      District Responsibilities

        • Identify, detail, and communicate needs to RIC support personnel
        • Timely review and payment of service bills

      RIC Responsibilities

        • Facilitate telephone service invoicing and billing
        • Facilitate additional services such as line changes (POTs, SIP trunks, PRIs, etc.)
        • Liaison for support tickets between district and vendor (as needed)