• Service Codes: 605.120
  Contact(s): Dan Fullerton (585-383-2281)
  Charges: based on quantity of 605 services
  Chargeback Codes:

  • 605.920 Equipment
  • 605.930 Supplies
  • 605.940 Contractual

  Description:

  • This service provides support for RIC administration including, but not limited to, building operations and maintenance, administrators, legal fees, business office support, insurance, HVAC, electric, purchasing, and project management.
    
    

    Requirements:

    • This is a mandatory service for component districts
      
      

      District Responsibilities:

      • Attend and participate in quarterly tech director meetings
      • Send delegates to various infrastructure and endpoint roadshows, demonstrations, and training opportunities
        
        

      RIC Responsibilities:

      • Facilitate quarterly tech director meetings
      • Organize product roadshows, demonstrations, and training opportunities with vendor support
      • Revise, maintain, explore, support, and decommission services as appropriate
      • Train and support RIC staff for continuous improvement
      • Triage and provide first-level support for baseline district technology needs

      
      
      

      ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.122

  • Chargeback code 605.123

  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281 
   
  Cost: $16,895.00 PER DISTRICT
  Cost Notes: THIS CHARGE IS SHARED BY THE 19 MONROE RIC DISTRICTS
  
  

  Description:

  • This service provides training, guidance, and support to districts in their implementation and maturation of their cybersecurity and data privacy efforts, as well as facilitation of tools designed to enhance those efforts. This service supports districts in protecting critical data and resources while ensuring compliance with NYS Education Law 2-d.

    Examples of tools utilized through this service include, but are not limited to, specific anti-malware systems, cybersecurity training and assessments, cybersecurity consulting, business continuity and disaster recovery preparedness, regulatory compliance and risk management tools, software and data inventory tools, and event mitigation and resolution. Network monitoring services such as SmartCentre and Network Managed Services as well as SIEM/SOC services are outside the scope of this service and available through 605.540 Network Monitoring

    This is a mandatory service for component districts.
    
    

    Requirements:

    • Core Participation
      
      

    District Responsibilities:

    • Designate a Data Protection Officer (DPO)
    • Attend and participate in user groups and cohorts
    • Adhere to laws and regulations related to cybersecurity and data privacy
      
      

    RIC Responsibilities:

    • Facilitate user groups and collaboration between districts
    • Contract administration, license tracking and invoicing
    • Provide collaborative guidance and resources

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.123
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.124
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.125
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Code: 605.130 (605.131, 605.132)
  Contact(s): Nichole Outhouse (585-383-6622)
  Charges: See rate sheet

  Description:

  • Provides districts access to the Regional Data Warehouse for NY State Reporting verification and student assessment data, instructional reports, and data dashboards for curriculum analysis.
    
    

    Requirements:

    • Core participation
    • 605.220 NYS Reporting
    • Mandatory Service
      
      

    District Responsibilities:

    • Utilize available data to meet district needs
    • Designate an individual to authorize any changes to data warehouse accounts
    • Submit required authorization forms
    • Notifies BOCES staff if contact person for service changes
      
      

    RIC Responsibilities:

    • Provision district user accounts for access to data
    • Provide end-user support via telephone, online meeting platform, and e-mail to district personnel

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.131
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.132
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: $123,300.00 Per FTE
  Cost Notes: All Shared Staff Placements Follow COSER Guidelines Which Allow Up To .6 FTE Of An Individual In A Specific District

  Description:

  • This service is available for districts participating in 605.130. It provides for a shared technical support staff working in a district.

    NOTE: All shared staff placements follow CoSer guidelines which allow up to .6 FTE of an individual in a specific district.

    Prerequisite: Core Participation and Participation to the 605.130 CoSer

    Basis for Charge: Per FTE Shared Staff

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s):    

  • 605.141.001 ADMIN-ABSENCE MGMT
  • 605.141.002 ADMIN-ABSENCE MGMT - PREMIER

  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Basis for Charge:  Per RWADA

  Cost:

  • 605.141.001:
    $1.13/RWADA
    
    
  • 605.141.002:
    $5.98/RWADA

  Description:

  • Frontline Absence & Substitute Management helps districts meet the need of uninterrupted student learning. This is achieved by finding the right substitute for every vacancy, managing substitute schedules and staying compliant with ACA, reduce absenteeism and increase employee accountability, and offer online training to prepare your substitutes for the classroom. 

    605.141.001

    Provides background support by a BOCES staff member that can answer questions over the phone from designated district employees assigned to managing the Frontline Absence Management System.

    605.141.002

    A dedicated BOCES Staff Member will provide day to day management and coordination of the districts Frontline Absence and Substitute Management solution. 

    Prerequisite: Core Participation and 605.143 Coser

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.142
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: N/A

  Description:

  • Prerequisite: Participation in the 605.140 Co-Ser

    Basis for Charge: Vendor Chargeback Per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.143
  Service Aid Status: Aidable

  Description:

  • Prerequisite:  Participation in 605.141 coser

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.150
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost Notes: This service is required if participating in 605.611, 605.63X OR 656.XXX
  Prerequisite: Core Participation
  Basis for Charge: Per Usage

  Description:

  • The E-Rate service provides help with the process of getting quotes, form submission and fund reimbursement for the federal E-Rate program aligned to federal, state, and local guidelines. This program assists schools with telecommunication costs (category 1) and network costs (i.e. switches, access points, wiring) associated with instructional needs (category 2). This service includes technical support to gather the necessary information needed to make network purchase recommendations and clerical support for electronic submission of needed paperwork. This is a required service if the district is in 605.610, 605.63X or 656.XXX
    
    

    Requirements:

    • Participation in 605.610 Comm-Internet
      
      

    District Responsibilities:

    • Attend annual E-Rate meetings with RIC representative
    • Provide RIC with annual hardware requirements aligned to the E-Rate program
    • Issue purchase orders aligned to approved E-Rate spending plans in a timely manner
    • Implement and place E-Rate hardware in service consistent with federal requirements
      
      

    RIC Responsibilities:

    • Facilitate annual E-Rate meetings with district technology personnel
    • Maintain knowledge of current E-Rate regulations and funding processes
    • Develop and organize quotes related to E-Rate hardware procurement
    • Assist in service implementation of E-Rate hardware
    • Facilitate required forms and documentation consistent with E-Rate funding processes

    
    
    

    ---

• Service Code: 605.220 (605.224)
  Contact(s): Nichole Outhouse (585-383-6622)
  Charges: See rate sheet

  Description:

  • This service provides the data collection needed to meet the reporting requirements specified by the New York State Department of Education. Districts are given access to Level 0 along with training and support. NYS Reporting support and training are included in this service. District Data Coordinator meetings are offered to communicate NYSED reporting requirements.
    
    

    Requirements:

    • Core Participation
    • 605.130 Data Warehousing
    • This is a mandatory service
      
      

    District Responsibilities:

    • Assign a dedicated District Data Coordinator (DDC) as a main point of contact
    • Submit Level 0 authorization forms on an annual basis
    • Attend District Data Coordinator meetings
    • DDC will communicate state reporting deadlines and information to appropriate staff in district
    • DDC is responsible for managing additional district accounts in Level 0
    • Ensure appropriate staff availability to meet state reporting deadlines
      
      

    RIC Responsibilities:

    • Ensure data collected through Level 0 are made available to load into Level 1 and the NYSED SIRS data warehouse per SED Requirements
    • Provide support and training in the use of Level 0, Level 1 verification reports, and L2RPT reports for the purpose of meeting NYS collection and reporting requirements
    • Provide support and training in NYS reporting rules and requirements
    • Host District Data Coordinator meetings and communicate state reporting deadlines and information

    
    
    

    ---

• Service Code: 602.222 (605.223)
  Contact(s): Nichole Outhouse (585-383-6622)
  Charges: See rate sheet

  Description:

  • NYS Data Certification Service through CertifySIRS provides daily, automated validation of Student Management System (SMS) and Special Education system data for NYS Reporting based on SIRS business reporting rules. The service enables districts to find data errors in the source system before data is imported into Level 0. Error reports can be emailed to appropriate data owners and include a Data Quality Score.
    
    

    Requirements:

    • 605.220 NYS Reporting
      
      

    District Responsibilities:

    • Manage program settings
    • Communicate needs to RIC
      
      

    RIC Responsibilities:

    • Initial setup and training
    • Maintain state reporting tables required for application
    • Provide first-tier application support

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.223
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: N/A

  Description:

  • This service provides maintenance and licensing for NYS Data Certification (Certify SIRS).

    Prerequisite: Participation in the 605-222 CoSer

    Basis for Charge: Vendor Chargeback per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.224
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: N/A
  Cost Notes: ALL SHARED STAFF PLACEMENTS FOLLOW COSER GUIDELINES WHICH ALLOW UP TO .6 FTE OF AN INDIVIDUAL IN A SPECIFIC DISTRICT

  Description:

  • This service provides for a shared technical support staff working in a district.

    NOTE: All shared staff placements follow CoSer guidelines which allow up to .6 FTE of an individual in a specific district.

    Prerequisite: Core Participation and Participation to the 605.220 CoSer

    Basis for Charge: Per FTE Shared Staff

    
    
    

    ---

• Service Code: 605.230 (605.231)
  Contact(s): Nichole Outhouse (585-383-6622)
  Charges: See rate sheet

  Description:

  • Frontline IEP is a web-based solution for Special Education designed to manage all phases of IEP and 504 Accommodation Plans, including the ability to create IEP/504 plans, schedule meetings, and generate compliance letters and state reports. Student data can be shared seamlessly between districts and BOCES or transferred between districts using this product. Frontline IEP will generate data exports for NYS State Reporting.

    Other features include Centris Sync which allows demographic and guardian data to flow from the student management system to Frontline IEP on a nightly basis. The Document Repository is an optional add-on module that enables districts to save documents used in the development of IEP and 504 plans.

    Requirements:

    • Core participation
      
      

    District Responsibilities:

    • Designate a district Frontline IEP contact
    • Ensure appropriate staff availability to meet state reporting deadlines
    • Manage user access and security
    • Receive and review all relevant announcements and communications from the RIC and vendor
    • Create/maintain local (district) tables and field values in software
    • Provide appropriate RIC staff with user accounts for software support
      
      

    RIC Responsibilities:

    • Provide first-tier application support
    • Serve as liaison between the district and the vendor
    • Ensure vendor is aware of and responsive to NYS reporting changes and requirements
    • Provide and/or facilitate training and user groups supporting product usage
    • Ensure nightly sync of data from student management system to Frontline IEP
    • Serve as a liaison to SED for district questions regarding state requirements related to data reporting

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.231
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • This service provides maintenance and licensing for IEP Direct.

    Prerequisite: Participation in the 605-230 CoSer

    Basis for Charge: Vendor Chargeback per Usage

    
    
    

    ---

• Service Code: 605.232 (605.233)
  Contact(s): Nichole Outhouse (585-383-6622)
  Charges: See rate sheet

  Description:

  • Frontline RTI is a web-based solution for tracking students receiving academic intervention services (AIS) or response to intervention services (RTI). The software enables districts to track, document, monitor and manage AIS/RTI services. Frontline RTI will generate reliable data exports for NYS State Reporting.
    
    

    Requirements:

    • Core Participation
    • 605.230 IEP Direct
      
      

    District Responsibilities:

    • Designate a district Frontline RTI contact
    • Ensure appropriate staff availability to meet state reporting deadlines
    • Manage user access and security
    • Receive and review all relevant announcements and communications from the RIC and vendor
    • Create/maintain local (district) tables and field values in software
    • Provide appropriate RIC staff with user accounts for software support
      
      

    RIC Responsibilities:

    • Provide first-tier application support
    • Serve as liaison between the district and the vendor
    • Provide and/or facilitate training supporting product usage
    • Ensure vendor is aware of and responsive to NYS Reporting changes and requirements
    • Ensure data sync flows nightly from student management system to Frontline RTI
    • Serve as a liaison to SED for district questions regarding state requirements related to data reporting

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.233
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: N/A
  Cost Notes: CHARGEBACK

  Description:

  • This service provides maintenance and licensing for RTIm Direct.

    Prerequisite: Participation in the 605.232 CoSer

    Basis for Charge: Vendor Chargeback per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.234
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: N/A

  Description:

  • An all-in-one online information resource designed for New York State counseling professionals, students and parents.For counselors, features include an online messaging network that connects to counseling professionals throughout New York State and Electronic Library, NYSED requirements and update notifications, as well as a college and scholarship search engine. For students and parents, Guidance Direct features an interest profiler, occupational search and database, resume writer, as well as a career and college portfolio.

    Prerequisite: Core Participation plus participation to the 605.230 CoSer plus Software-SupportInternet Browser/Hardware-Computers Connected the Internet. Participation in605.235 CoSer.

    Basis for Charge: Per RWADA

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.235
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • This service provides maintenance and licensing for Guidance Direct.

    Prerequisite: Participation in the 605-234 CoSer

    Basis for Charge: Vendor Chargeback Per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.236
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: N/A
  Cost Notes: CHARGEBACK

  Description:

  • This service provides maintenance and licensing for IEP Direct Medicaid.

    Prerequisite: Participation in the 605-230 CoSer

    Basis for Charge: Vendor Chargeback Per Usage

    
    
    

    ---

• Service Code: 605.237 (605.236)
  Contact(s): Nichole Outhouse (585-383-6622)
  Charges: See rate sheet

  Description:

  • Frontline Medicaid is a web-based solution that works in conjunction with 605.230 IEP Direct to streamline the Medicaid billing process and meet the compliance requirements of the NYS Preschool/School Supportive Health Services Program. The Medicaid Direct Toolkit also allows for Medicaid claiming analytics to maximize reimbursement.
    
    

    Requirements:

    • Core Participation
    • 605.230 IEP Direct
      
      

    District Responsibilities:

    • Designate a district Frontline Medicaid contact
    • Ensure appropriate staff availability to meet state reporting deadlines
    • Manage user access and security
    • Receive and review all relevant announcements and communications from the RIC and vendor
    • Create/maintain local (district) tables and field values in software
    • Provide appropriate RIC staff with user account for software support
      
      

    RIC Responsibilities:

    • Provide first-tier application support
    • Serve as liaison between the district and the vendor
    • Provide and/or facilitate training supporting product usage
    • Ensure vendor is aware of and responsive to NYSSHSP changes and requirements
    • Serve as a liaison to SED for district questions regarding state requirements related to Medicaid reimbursements

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s):

  • 605.250.000 STUDENT MGMT SYSTEM - Base Charge
  • 605.250.010 STUDENT MGMT SYSTEM - RWADA

  Service Aid Status: Aidable

  Contact(s): Nichole Outhouse (585-383-6622)
  Charges: See rate sheet 

  Description:

  • Student Management Systems (SMS) are software packages that centralize student information and streamline administrative tasks for schools to better equip districts to manage their extensive student information needs.  SMS liaisons are product specific, direct technical support for school districts. Supported SMS systems include SchoolTool and Infinite Campus. Both platforms include cloud hosted support.  Additional integrations and third-party connections are supported through this service and the closely aligned 605.380 Custom Data Reporting service to the extent the integration has been vetted and pre-approved by the Monroe RIC (please see your RIC project manager for more information).
    
    

    Requirements:

    • Core Participation
      
      

    District Responsibilities:

    • Provide hardware and connectivity consistent with vendor requirements.
    • Primary usage, maintenance of calendars and catalogs.
    • Provide appropriate access to district-level users.
    • Ingestion and maintenance of student and staff data.
    • Accept responsibility for forms and paper management as well as printing of reports.
    • Designate SMS Coordinator, District Data Coordinator, and building-level coordinators.
    • Send appropriate representation to Monroe RIC User Group Meetings and workshops.
    • Receive and review all relevant announcements, directions, and documentation from Monroe RIC staff.
    • Produce and save recommended reports annually as suggested by Monroe One RIC staff.
    • Maintain and update district calendar in SMS with Monroe RIC support.
    • Perform annual roll-over tasks with RIC guidance.
    • Submit support requests with appropriate context.
    • Provide end-user training.
    • Manage third-party software that integrates into Student Management Systems.
    • Develop and run report cards, grading windows, etc.
    • Setup and maintain individual vendor support accounts as communicated by the RIC.
      
      

    RIC Responsibilities:

    • Provide Level 1 support to district office administrative system users for new users
    • Provide support to district office administrative system users for level 2 and 3 issues such as:
      
      • Additional report and data export needs
      • Assistance with imports and exports of data
      • Provide ongoing guidance on data entry into the application, in accordance with NYS requirements
      • Assist with setting up schedules for NYS Exports
      • Provide troubleshooting support
      • Facilitate data backups as designated
      • Facilitate disaster recovery needs related to production databases
      • Manage data integration processes at year-to-year transitions
    • Liaison between vendor and district for escalated support needs
    • Host user meetings, workshops, and trainings
    • Provide general documentation for system functionality
    • Facilitate user groups and year-end processing meetings
    • Maintain servers
    • Maintain data backups and support disaster recovery exercises
    • Contract administration, license tracking and invoicing
    • Communicate vendor support account credentials to district for provisioning
    • Integration of select third-party products via APIs

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.251
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: N/A

  Description:

  • This service provides maintenance and licensing for the SchoolTool product from Mindex Technologies.

    Prerequisite: Participation in the 605.250 CoSer

    Basis for Charge: Vendor Chargeback per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.255
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: N/A

  
  
  

  ---

Service Divisions: Technology
Program: Administrative Technology
Service Code(s):

• 605.300.000 BID MANAGEMENT - DISTRICTS

Service Aid Status: Aidable

Contact: Bridget Harris, 585-383-2258

Basis for Charge: 

• 605.300.000 BID MANAGEMENT - DISTRICTS:
  Base Charge  $1,734.00 per District
  
  

Description:

• Bid Plus is designed to assist purchasing departments with bid processing procedures. It provides maintenance of bid information with provisions for unlimited number of item categories, as well as a history file of previous bids. There are four record types: awarded, solicited, master and history. BidPlus has an extensive selection of reports; including detail and summary bid comparison listings, common item comparison by vendor, cost distribution listing and vendor frequency report. School district and BOCES purchasing departments control all file maintenance and processing of reports.

  Prerequisite: Core Participation and MS Access 2003 or 2010

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s):

  • 605.301.000 SELECT MY BID - DISTRICTS
  • 605.301.010 SELECT MY BID - BOCES

  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Core participation and 605.302 coser

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.302
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.301

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.340
  Service Aid Status: Aidable

  Contact: Dan Fullerton (585-383-2281)

  Cost: $1,890.00 Per District

  Description:

  • The Monroe 1 RIC Business Analytics Service is designed to meet the growing need for School Business Officials (SBO’s) to create financial models to forecast future trends. Fiscal management with the ability to continuously extrapolate, track, interpret and customize budget and financial needs with the assistance of a data specialist. Such products as Frontline Analytics (Forecast 5) would be covered under this CoSer.

    Requirements:

    • Core Participation and 605.341 
    • Licensing and maintenance for product for one year

    District Responsibilities:

    • District staff acts as primary system user
    • Maintain system data
    • Configure and run required reports
    • Utilize vendor training opportunities as needed

    RIC Responsibilities:

    • Basic support for data exports from ancillary financial systems
    • Assistance with basic report writing not provided by vendor
    • Contract administration, license tracking and invoicing
      
      
      

      ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.341
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.340 

    
    
    

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• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.350
  Service Aid Status: Aidable

  Contact: Dan Fullerton (585-383-2281)

  Cost: N/A
  Cost Notes: Required implementation fee for new systems - Per Quote

  Prerequisite: Core Participation and appropriate vendor charge back

  Basis for Charge: Base Charge plus RWADA plus Additional Module Charge
  
  

  Description:

  • The Financial Applications service is a central server-based financial and payroll system that maintains data records required for federal and state reporting. Modules in WinCAP offerings include general ledger, purchasing, billing, budgeting, accounting, accounts payable, accounts receivable, payroll, human resources, benefits and attendance processing functions. Web-based modules include Time & Attendance, Employee Self Service, and Leave Requests.  The remote assist tool "GoTo Resolve" is utilized by the team to provide screen sharing support as needed.

    Requirements:

    • WinCap Software license
    • Remote Executer license
    • Crystal Reports license
    • VPN license for system administrators
    • Microsoft SQL Server license
      
      

    District Responsibilities:

    • Designate a system manager responsible for maintaining user accounts and access levels
    • Maintain data within the application
    • Transmission of required state and federal reports
    • In-house printing of reports, checks, and other financial documents
    • Provide application and web support to end-users in the district
      
      

    RIC Responsibilities:

    • Provide support to district office administrative system users for level 2 and 3 issues such as:
      • Configuration guidance
      • Functionality training
      • Troubleshooting technical issues
      • Module integration guidance
      • Advanced reporting
      • End of year rollover support
      • Affordable Care Act reporting
      • Position Control
      • Time and Attendance (if applicable)
      • State reporting
    • Liaison between vendor and district for escalated support needs
    • Provide general documentation for system functionality
    • Facilitate user groups and year-end processing meetings
    • Provide assistance with imports and exports of data
    • Manage projects for additional module integration.
    • Maintain servers
    • Maintain data backups and support disaster recovery exercises
    • Contract administration, license tracking and invoicing

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.351
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: N/A

  Description:

  • This service provides maintenance and licensing for WinCap.

    Prerequisite: Participation in the 605.350 CoSer

    Basis for Charge: Vendor Chargeback Per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.352
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: N/A

  Description:

  Prerequisite: Participation in 605.350

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.353
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.350 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.354
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.350 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.360
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: $7,911.00 Per District

  Description:

  • Timekeeping systems allow a district to see, plan, and manage employee's time to track compliance requirements and reduce manual processes.

    Prerequisite: Core Participation and 605.361 Co-Ser

    Basis for Charge: Per Quote

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.361
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • Prerequisite: Participation in the 605.360 CoSer

    Basis for Charge: Vendor Chargeback Per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.362
  Service Aid Status: Aidable
   
  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.363
  Service Aid Status: Aidable
   
  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.364
  Service Aid Status: Aidable
   
  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.370

  Service Aid Status: Aidable

  Contact: Director of Learning and School Improvement, 585-383-6620 

  Cost: $2,410.00 Per District

  Description:

  • This service provides options for web-based, on-line Professional Development Management applications for school districts that address the various needs of K-12 staff development.

    Products such as Frontline Professional Growth and WinCap PD provide support and tools for district personnel in managing workshops, seminars, and other learning events including such things as on-line catalogs, courses, registrations, e-mail notifications, waiting list management, and class rosters. These applications may also manage staff learning plans, portfolios, transcripts and reports which educators may use to apply for re-certification or as part of their on-going professional development tracking.

    Requirements:

    • Required Services
      • Core Participation
    • Licensing and maintenance for use of product for one year
      
      

    District Responsibilities:

    • Manage file maintenance and processing of reports
    • Designation of internal user as a System Manager for all user security updates and changes
    • Provide training to district staff (end-user training)
      
      

    RIC Responsibilities:

    • Application support for District Office staff
    • Act as liaison between district and vendor for product enhancements and problem resolution
    • Provide “train-the-trainer” training to appropriate district office staff
    • Contract administration, license tracking and invoicing

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.373
  Service Aid Status: Aidable

  Contact: Director of Learning and School Improvement, 585-383-6620 

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • This service provides the on-going maintenance of the applications and is required for the CoSer 605.370.

    Prerequisite: Participation in the 605.370 CoSer

    Basis for Charge: Vendor Chargeback Per Quote

    
    
    

    ---

• Service Code: 605.380
  Contact(s): Dan Fullerton (585-383-2281)
  Charges: See rate sheet

  • Additional efforts per quote
    
    

  Description:

  • The Custom Data Reporting Service supports custom-developed district data systems and system connection pathways, such as custom reports drawing upon specialized application source data, Affordable Care Act reports, GASB reporting, custom student and financial data reports, and data dashboarding tools. 

    Service is focused on data extraction and manipulation that is integrated from multiple sources, requires back-end database access beyond what is easily accessed within the application's user interface, or involves custom output formatting.

    Baseline service includes 20 hours of custom support per academic year. Additional work quotes per jointly-agreed-upon project specifications may apply for requests outside this range.

    Requirements:

    • Appropriate license(s) and maintenance for selected program(s).
    • Communicate requirements up front, prior to initiation of development work.
    • Scope changes after development may incur additional charges.
      
      

    District Responsibilities:

    • Provide a mockup of the desired report, define filters, and specify parameters.
    • Provide a primary and secondary contact for the service.
    • Provide staff with knowledge of district procedures and access to data.
    • Comply with all regulations and laws governing student data.
    • Verify secure transmission of all sensitive data.
    • Approve extracts of required data from the source systems.
    • Update and maintain the accuracy of data.
    • Provide RIC accounts to the data system(s).
      
      

    RIC Responsibilities:

    • Facilitate creation of project outline, scope, milestones, costs and timelines consistent with district requests.
    • Facilitate purchase of vendor licenses and services.
    • Serve as liaison between the district and the vendor.
    • Create and maintain custom reports.
    • Verify secure transmission of all sensitive data.
    • Provide SQL server query writing support.
    • Train system administrators and provide detailed instructions and documentation.
      
      
      

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.381
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: $8,430.00 Base Fee

  Description:

  • Prerequisite: Core participation and 605.380 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.382
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.380 and 605.381 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.386
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.385

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.387
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.385

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.388
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.385 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.389
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.385

    
    
    

    ---

• Service Codes: 605.402 (605.403)
  Contact(s): Dan Fullerton (585) 383-2281
  Charges: See rate sheet

  Description:

  • The Sports Management Service is designed to meet the every growing technology needs of our Athletic Programs.

    Various software and hardware will help to provide Athletic Departments with the necessary tool to manage the integration of technology and sports. This includes, but is not limited to:

    • Hudl
    • GameTime
    • Varsity Media
      
      

    Requirements:

    • Core Participation
    • Ability to securely transmit data
    • Licensing and maintenance of specific products for one year
      
      

    District Responsibilities:

    • Provide a primary and secondary contact for the service
    • Include appropriate BOCES staff in vendor communications
    • Return any hardware back to BOCES upon termination of service
    • Provide staff with knowledge of district procedures and access to the Sports Management System
    • Comply with all regulations and laws governing student data
    • Update and maintain data accuracy of data
    • Provide RIC accounts to the Sports Management System
      
      

    RIC Responsibilities:

    • Contract administration, license tracking and invoicing
    • Liaison between vendor and district
    • Create and maintain custom exports/imports as requested by the district

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.403
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.407
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  Prerequisite: Participation in 605.402

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.408
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.402 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.409
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.402 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.410

  • Chargeback code 605.411

  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: $1,216.00 Per District
  Prerequisite: Core Participation and appropriate vendor charge back
  Basis for Charge: Base Charge

  Description:

  • Technology Services supports facilities and operational maintenance management systems which include work order management and maintenance, preventative maintenance scheduling, facility mapping and planning systems, technology conditions surveys, telecommunications room analyses, paperless office functionality, and operations and maintenance supply inventory.

    Examples of tools and resources in this service include, but are not limited to:

    • Incident IQ
    • Master Library
    • Que Center
    • Docuware
    • rSchool Today
    • Brightly

    Building facilities control and automation systems and software may be considered through this activity, highlighting that the RIC must serve as the point of contact for coordinating and providing the ongoing maintenance and upkeep of the technology after installation (noted in RIC responsibilities).
    
    

    Requirements:

    • Core participation
    • 605.520 Administrative Computer Repair
      
      

    District Responsibilities:

    • System training, administration and usage
    • Provide primary and secondary contacts for service
    • Identify process participants for testing and feedback
      
      

    RIC Responsibilities:

    • Planning and project managing support
    • Coordinate and participate with vendor demonstrations
    • Liaison between vendor and district
    • Contract administration, license tracking and invoicing
    • Facilitate purchase of required licenses and services
    • Inventory management
    • Shared technical support
    • Network integration support
    • Point of contact for coordinating and providing ongoing maintenance and upkeep of installed technology through 605.520 Administrative Computer Repair

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.411
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • Prerequisite: Participation in the 605.410 CoSer

    Basis of Charge: Vendor Chargeback per Usage

    
    
    

    ---

• Service Codes: 605.420

  • Chargeback 605.421, 605.422

  Contact(s): Dan Fullerton (585-383-2281)
  Charges: Per usage based on the following hybrid model:

  Districts may purchase and install VMware hosts aligned to standard RIC specifications inside of the RIC VMware environment, paying only a physical hosting fee for the quantity of rack units (RU’s) utilized and/or blades installed. Districts are not charged for VMware-utilized cores or RAM on district-owned equipment installed in the environment.

  Alternately, or in conjunction with the above model, district server usage quantified via cores, RAM, and storage resources utilized are assessed hosting charges as a percentage of total resource usage in the environment.

  Description:

  • This service facilitates server and storage hosting in the Monroe RIC Data center. Servers are located in a secure and climate-controlled environment that integrates 24×7 monitoring with pager alerts, UPS, backup generators, fire suppression, backup job management, and weekly offsite backups.
    
    

    Requirements:

    • Core Participation
      
      

    District Responsibilities:

    • Provide Anti-Malware software on all virtual and physical servers in the Monroe RIC environment
    • Facilitate all patching and updates on virtual machines in the Monroe RIC environment
    • Provide technical support for hardware issues as needed (physical server and storage array hosting only)
    • Maintain configurations consistent with RIC standards
      
      

    RIC Responsibilities:

    • Provide rack space, power, and network
    • Provide UPS and generator power to physical hosts and storage
    • Provide AC and fire suppression system
    • Facilitate patches to hosts and storage
    • VMWare Server Hosting
      
      • Handle all firmware, patching and software updates on the VMWare hosts and storage
      • Handle all hardware failures of physical VMWare hosts and storage
    • Physical Server Hosting
      
      • Provide server room access when issues arise with physical hardware hosted in NOC (business and after hours)
    • Provide notifications to districts related to needs and outages
    • Collaborate on cloud-based hosting solutions

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.421
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • Prerequisite: Participation in the 605.420 CoSer

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.422
  Service Aid Status: Aidable
   
  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.423
  Service Aid Status: Aidable

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • Prerequisite: Participation in 605.420 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.424
  Service Aid Status: Aidable

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • Prerequisite: Participation in 605.420

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.425
  Service Aid Status: Aidable

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • Prerequisite: Participation in 605.420 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.431
  Service Aid Status: Aidable

  Contacts: 

  • Michelle Ryan, 585-383-6622
  • David Dennison, 585-383-2281

  Cost: N/A

  Description:

  • This service provides direct management of the IT service for schools; including the development of the service in relation to the district’s established educational vision and goals. This managed IT service will establish policies, procedures and guidelines, develop IT infrastructure and equipment lifecycles, coordinate IT projects, provide day-to-day support, ensure the service and infrastructure is obtained at the most effective costs at the service level determined and required, and plan for future capacity and growth.

    Prerequisite: Core Participation

    Basis for Charge: Per Quote

    
    
    

    ---

• Service Code: 605.440
  Contact(s): Dan Fullerton (585-383-2281)
  Charges: See rate sheet

  Description:

  • Enables school administrators to record, schedule, send and track customized messages to students, parents and staff rapidly. It allows for mass voice, email or SMS text notification for school crisis response, school closings or non-emergency reminders and general school news. Also, the notification systems may interface with other social media platforms.

    Sample products in this service include, but are not limited to:

    • Blackboard Mass Notification
    • School Messenger
    • Shoutpoint
    • Remind
    • ParentSquare
      
      

    Requirements:

    • Ability to extract required data from the source system. This may incur additional costs not included in the service.
    • Ability to securely transmit data.
    • Purchase appropriate license(s) and maintenance for selected program(s).
      
      

    District Responsibilities:

    • Provide a primary and secondary contact for the service
    • Ensure at least two district employees participate in initial training
    • Provide appropriate staff with access to the source systems and procedures
    • Comply with all regulations and laws governing mass communication
    • Provide vendor with secure, electronic access to student/staff contact data in a readable and suitable format
    • Verify and maintain accuracy of data
    • Utilize vendor support for off-hours needs
      
      

    RIC Responsibilities:

    • Facilitate purchase of vendor licenses and services
    • Assist the district in connecting student and staff data to the communication system
    • Serve as liaison between the district and the vendor
    • Manage data integration processes at year-to-year transitions

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.441
  Service Aid Status: Aidable

  Contact: William Gregory, 585-249-7241

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • Prerequisite: Participation in the 605.440 CoSer

    Basis for Charge: Vendor Chargeback per Usage

    
    
    

    ---

• Service Code: 605.450
  Contact(s): Dan Fullerton (585-383-2281)
  Charges: See rate sheet

  • Integrations may require separately scoped project proposals

  
  Description:

  • This service helps to implement vendor-based solutions that promote public internet communications through sharing of school board information as well as the collection, exchange, sharing and analysis of ideas and data that relate to the school community at large.

    Sample products in this service include, but are not limited to:

    • ArchiveSocial
    • BoardDocs
    • Propio
    • School Messenger: Presence
    • SchoolSites
    • SiteImprove
    • Talking Points
    • ThoughtExchange
    • Thrillshare
    • Web Community Manager
    • Web Governance

    Note: Anticipated to merge with 605.440 following the 2025-2026 school year.
    
    

    Requirements:

    • Ability to extract required data from the source system if applicable. This may incur additional costs not included in the service.
    • Ability to securely transmit data
    • Appropriate license(s) for selected program(s)
      
      

    District Responsibilities:

    • Designate a district primary and secondary contact for service
    • Ensure at least two two district employees participate in initial training
    • Provide appropriate staff with access to the source systems and procedures
    • Comply with all regulations and laws governing use of resources
    • Updating and maintaining the accuracy of system data is the sole responsibility of the district
    • Report issues and request training
      
      

    RIC Responsibilities:

    • Coordinate and participate with vendor demonstrations
    • Contract administration, license tracking and invoicing
    • Act as liaison between vendor and district
    • Assist with implementation planning
    • Coordinate escalated support requests between district and vendor

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.451
  Service Aid Status: Aidable

  Contact: Dan Fullerton (585-383-2281)

  Cost: N/A

  Description:

  • Prerequisite: Participation in the 605.450 CoSer.

    Basis for Charge: Vendor Chargeback

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.470

  • Chargeback code 605.471

  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: $3,375.00 Per District
  Prerequisite: Core participation and appropriate vendor charge back 

  Description:

  • The Monroe 1 BOCES RIC Facilities Security Service offers a wide range of technology solutions and options for schools that wish to secure and protect their campus with state-of-the-art security and safety systems, which includes, but is not limited to: IP-based camera systems, door access control, visitor management systems, emergency response systems, fire and smoke alarm systems, and license plate readers.

    Weapon detection systems and biometric scanning are outside the scope of any Monroe RIC service. Interconnected mass communication systems facilitating emergency response are available through the 605.440 Emergency Contact System service.
    
    

    Requirements:

    • Core Participation
      
      

    District Responsibilities:

    • System training, administration and usage
    • Purchase and licensing of required tools
    • Facilitate equipment inventory and asset tagging requirements
    • End-user and system-level support leads
    • Provide appropriate staff with access to the source systems and procedures
    • Comply with all regulations and laws governing use of such systems
      
      

    RIC Responsibilities:

    • Analysis of existing network infrastructure to support security systems
    • Coordinate and participate with vendor demonstrations
    • Act as a liaison between vendors and district for initial implementations
    • Assist with implementation planning
    • Contract administration, license tracking and invoicing
    • Network configuration support

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.471
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.470 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.472
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  Prerequisite: Participation in 605.470

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.473
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.470 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.474
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.470 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.480

  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: $1,538.00 Per District

  Prerequisite: Core participation and appropriate vendor charge back

  Description:

  • The Health Management Service is designed to meet the technology needs of our medical departments such as Nurse Offices. Various IT technologies will help to provide these departments with the necessary tools to manage the integration of technology and medical care for our staff and students.
    
    

    Requirements:

    • Core Participation
      
      

    District Responsibilities:

    • Manage usage and provisioning of tools and resources
    • Adhere to all laws and regulations related to use of technologies in medicine
    • Return equipment at end of use
      
      

    RIC Responsibilities:

    • Coordinate and participate with vendor demonstrations
    • Act as a liaison between vendors and district for initial implementations
    • Assist with implementation planning
    • Contract administration, license tracking and invoicing
    • Data and systems integration

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.481
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.480 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.482
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.480 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.483
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  Prerequisite: Participation in 605.480
  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.484
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.480 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.490
  Service Aid Status: Aidable

  Contact: Dan Fullerton (585-383-2281)

  Cost: $3,492.00 Per District

  Prerequisite: Core participation and appropriate vendor charge back

  Description:

  • The Digital HR Service offers support for the digital management of personnel files. Such systems will help provide the ability to pull data from other information systems, organize data for HR usage, facilitate processes, digitally store HR documentation and provide assistance for recruiting and hiring. This will assist in maintaining accurate records, save time managing employee data, improve employee communication, and provide data that will help drive decisions.

    Software examples include, but are not limited to:

    • Frontline Recruit & Hire
    • Frontline Central
    • Frontline Time and Absence
    • School Front Personnel Files
      
      

    Requirements:

    • Licensing and maintenance for use of product for one year
      
      

    District Responsibilities:

    • School district users control all file maintenance and processing of reports
    • Designation of internal user as a system manager for all user security updates and changes
    • Provide training to internal district staff (ex. building-level users)
      
      

    RIC Responsibilities:

    • Facilitate user groups and collaboration between districts
    • Contract administration, license tracking and invoicing
    • Provide system support

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.491
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.490 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.500
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: $240.00 Per District

  Prerequisites:

  • Core participation
  • Vendor maintenance chargeback

  Basis for Charge: Base Fee

  Description:

  • The Monroe 1 RIC Administrator Evaluation Service is designed to meet a school district's need to perform evaluations for superintendents and other school administrators. Vendor solutions such as SuperEval will be used to provide an electronic on-line evaluation system.
    
    

    Requirements:

    • Core Participation
    • Licensing and maintenance of product for one year
      
      

    District Responsibilities:

    • School district users manage use and maintenance of system
      
      

    RIC Responsibilities:

    • Coordinate and participate with vendor demonstrations
    • Act as a liaison between vendor and district for initial implementation
    • Assist with implementation planning
    • Contract administration, license tracking and invoicing

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.501
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.500 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.510
  Service Aid Status: Aidable

  Contacts:

  • Bridget Harris (585-383-2258)

  • Dan Fullerton (585-383-2281)

  NOTE: All shared staff placements follow CoSer guidelines which allow up to .6 FTE of an individual in a specific district.
  Prerequisite: Core Participation
  Basis for Charge: Per FTE Shared Staff
  
  

  Description:

  • Senior Technicians provide installation of hardware and software, account creation, basic account administration, print queue administration, general troubleshooting and assistance. They have input into the overall network design and configuration planning, server installation, network maintenance, ongoing server maintenance, user accounts, shared printer administration, long term capacity planning and licensing concerns.

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.511
  Service Aid Status: Aidable

  Contacts: 

  • Bridget Harris (585-383-2258)

  • Dan Fullerton (585-383-2281)

  NOTE: All shared staff placements follow CoSer guidelines which allow up to .6 FTE of an individual in a specific district.
  Prerequisite: Core Participation
  Basis for Charge: Per FTE Shared Staff
  
  

  Description:

  • Network Technicians provide installation of hardware and software, account creation, basic account administration, print queue administration, general troubleshooting and assistance.

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.512
  Service Aid Status: Aidable

  Contacts:

  • Bridget Harris (585-383-2258)
  • Dan Fullerton (585-383-2281)

  Note: All shared staff placements follow CoSer guidelines which allow up to .6 FTE of an individual in a specific district.
  Prerequisite: Core Participation
  Basis for Charge: Per FTE Shared Staff
  
  

  Description:

  • Programmer Analysts gather and analyze information for developing and modifying data processing systems, test data to validate accuracy, develop summary reports, prepare specs for system improvements and document current systems operations. They will have a working knowledge in such areas as .net, Access, Excel, Microsoft Visual Basis and SQL.

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.513
  Service Aid Status: Aidable
   
  Cost: N/A
  Cost Notes: All shared staff placements follow CoSer guidelines which allow up to .6 FTE of an individual in a specific district

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.514
  Service Aid Status: Aidable

  Contacts: 

  • Bridget Harris (585-383-2258)
  • Dan Fullerton (585-383-2281)

  NOTE: All shared staff placements follow CoSer guidelines which allow up to .6 FTE of an individual in a specific district.
  Prerequisite: Core Participation
  Basis for Charge: Per FTE Shared Staff
  
  

  Description:

  • Network administrators provide higher level support of district instructional technology. Network administrators serve as support for Network and Senior Network Technicians. They also provide project management, technology evaluation, and server and network optimization.

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.515
  Service Aid Status: Aidable

  Contact:

  • Dan Fullerton (585-383-2281)

  Cost: N/A
  Cost Notes: CORE PARTICIPATION AND PARTICIPATION IN 605.XXX COSER

  Description:

  • This service allows a district tobudget for additional technicians for overtime and temporary technical staff.

    Prerequisite: Core Participation and Participation in 605.XXX Coser

    Basis for Charge: Chargeback Based on Actual Use

    
    
    

    ---

Service Divisions: Technology
Program: Administrative Technology

Service Code: 605.520
Contact(s): Dan Fullerton (585-383-2281)
Charges:

• percentage of purchased hardware in previous 3 years
  
  

Description:

• The Administrative Technology Repair Service provides repair and warranty services for non-instructional technology purchased through the Administrative Technology CoSER (605). Eligible items are identified by the Monroe RIC warehouse asset tagging system, and include items like office printer/copier support, server support, battery replacement and service, etc.
  
  

Requirements:

• Core Participation
  
  

District Responsibilities:

• Provide notification of needed repair service
  
  

RIC Responsibilities:

• Repair and provide warranty service for eligible items
• Provide best-effort repair for out-of-warranty items
• Provide escalation support for vendor support requests stale > 24 hours

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.540

  • Chargeback code 605.541

  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: $2,500 Per District

  Description:

  • This service provides an additional layer of monitoring, business intelligence and notifications for critical applications and networks. This will help mitigate and/or prevent incidents by providing early warnings, recommending improvements to create efficiencies, and enhancing visibility into real-time data analytics. Monroe RIC in collaboration with districts and vendors will maintain final authority over any Monroe 1 BOCES equipment and supported networks, servers and applications.

    Examples of supported resources in this service include, but are not limited to, Security Information and Event Management (SIEM) systems and services, Security Operations Center services, network managed services, and managed detection and response services.

    District Responsibilities:

    • Allow network access for RIC monitoring as needed
    • Review alerts and notifications for actionable steps
    • Participate in system tuning efforts
    • Develop event response playbooks
    • Maintain district notification recipient lists
    • Deploy, configure, and maintain monitoring systems with service providers
      
      

    RIC Responsibilities:

    • Support system tuning efforts
    • Facilitate network access for third-party monitoring as needed
    • Maintain RIC notification recipient lists
    • Advise on event response playbook formation
    • Support device and service monitoring enrollment and onboarding
    • Provide troubleshooting and vendor support interface as needed

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.541
  Service Aid Status: Aidable
   
  Cost: N/A

  Contact: Dan Fullerton, 585-383-2281

  
  
  

  ---

• Service Code: 605.580
  Contact(s): Dan Fullerton (585-383-2281)
  Charges: See rate sheet

  Description:

  • This service supports systems and services within your cloud domain productivity suite (Microsoft or Google).

    More specifically, Cloud Domain Management provides remote management of your Monroe RIC provisioned Microsoft 365 or Google Workspace cloud domain with guidance from a district designated staff member. The service encompasses management components needed to facilitate secure operation of cloud domain solutions, licensing, and specified subscriptions.

    There is a potential for interdependencies between Cloud Domain Management and other services. As a result, there may be projects identified requiring additional planning, implementation and support. Some examples of this are Gmail, Exchange Online, SharePoint, Teams for Education, and Adobe tools. As these interdependent projects are requested, a planning meeting will be held and all costs associated will be outlined in a scoping proposal for district approval.
    
    

    Requirements:

    • Core Participation
    • District LAN, Monroe RIC connectivity
    • Subscription to Microsoft Enrollment for Education Solutions (EES) or Google Workspace for Education
      
      

    District Responsibilities:

    • Provide global/super administration access to Microsoft Online Services or Google Workspace for Education to RIC staff
    • Provide remote access to the district's cloud domain to RIC staff
    • Provide remote access to district Active Directory and any cloud domain related member servers to RIC staff
    • Limit administrative access to district's cloud domain to specific technical support staff and specific limited functions
    • Notify RIC Help Desk of any inaccessibility to related district and cloud resources
    • Designate a primary and secondary contact to work with RIC staff
    • Adhere to RIC-scheduled downtime required to facilitate changes per Change Control Management processes
    • Coordinate with the RIC for any unscheduled downtime required to resolve cloud domain issues
    • Comply with all pertinent regulations related to data security, privacy, licensing, etc.
    • Maintain operating systems required for cloud domain implementation, including devices, servers, and Active Directory forest or domain level operations
    • Perform on-premise Active Directory changes as needed
      
      

    RIC Responsibilities:

    • Serve as primary administrators for district's cloud domain
    • Limit cloud domain administrative access to authorized personnel
    • Support cloud core suite vendor-provided services
    • Remote troubleshooting and resolution of cloud domain issues
    • Escalate cloud domain issues to vendor support teams

    
    
    

    ---

• Service Code: 605.581
  Contact(s): Dan Fullerton (585-383-2281)
  Charges: See rate sheet

  Description:

  • This service supports users and accounts tied to Microsoft and Google suites and connects them to a multitude of vendor and cloud systems.

    More specifically, Cloud Identity Management utilizes an automated provisioning system to synchronize Active Directory accounts with cloud provider directories such as Microsoft Entra ID and Google Workspace. This enables replicated identities for authentication, password management and single sign on (SSO) to access cloud resources consistent with the Principle of Least Privilege and best practices.

    The Monroe RIC will facilitate required server resources enabling this technology.
    
    

    Requirements:

    • Core participation
    • Participation in 605.580 Cloud Domain Management
    • Monroe RIC connectivity
    • Ability to extract required data from the source system
    • Requires virtual servers via 605.420 Server and Storage Hosting
    • Dedicated member server for account synchronization tools
      • Azure Active Directory Connect
      • Google Cloud Directory Sync
        • Google Password Sync is required on all writable domain controllers
          
          

    District Responsibilities:

    • Designate a district primary and secondary contact for service
    • Provide end-user support
    • Maintain strict confidentiality
    • Provide enterprise admin access to maintain the synchronization between local Activity Directory domain and the cloud domain (Azure AD or Google Workspace)
    • Manage appropriate encryption certificates
      
      

    RIC Responsibilities:

    • Provide ticket, telephone and email support
    • Maintain dedicated member server
    • Maintain user provisioning and password sync tools
    • Liaison service for higher-level support needs between district and vendors
    • Provide secure managed accounts for service application operation with appropriate role-based access controls
    • Perform cloud domain user administration via license automation groups

    
    
    

    ---

• Service Code: 605.582
  Contact(s): Dan Fullerton (585-383-2281)
  Charges: See rate sheet

  Description:

  • Cloud Suite Backup Management provides for the long-term storage of user and system data to enable legal compliance, operational efficiency, and data recovery. Using the applicable cloud connections, user and system cloud data is stored and secured for later access. Access can be either by district administrators and/or the RIC staff.
    
    

    Requirements:

    • Core Participation
    • 605.580 Cloud Domain Management
    • District LAN, Monroe RIC connectivity
      
      

    District Responsibilities:

    • Designator a primary and secondary contact for service
    • Promptly notify RIC Help Desk of a change in contacts
    • Provide district staff to plan implementation
    • Determine authorization levels for email accounts
    • Implement district record retention schedules
      
      

    RIC Responsibilities:

    • Provide phone, email, and screen sharing support
    • Work with vendor support as needed
    • Monitor license compliance
    • Assist with backup setup and configuration
    • Monitor system backup operations, review reports and logs, and ensure system integrity
    • Troubleshoot and resolve issues
      
      
      

    ---

• Service Code: 605.583
  Contact(s): Dan Fullerton (585-383-2281)
  Charges: See rate sheet

  Description:

  • The Email - Cloud service provides administrative configuration and management support for Microsoft 365 and Google Workspace Gmail cloud email systems.
    
    

    Requirements:

    • Monroe RIC connectivity
    • Participation in 605.580 Cloud Domain Management
    • Participation in 605.581 Cloud Identity Management
    • Cloud Service Licensing (either of):
      • Microsoft Enrollment for Education Solutions (EES)
      • Google Workspace for Education
    • Remote access to the district's Active Directory and any member servers related to the district's Cloud Domain
    • Temporary domain admin access to install/upgrade the synchronization tools within the domain
    • Dedicated member server for account synchronization tools:
      • Azure Active Directory Connect
      • Google Cloud Directory Sync
        • Google Password Sync is required on all writable domain controllers
          
          

    District Responsibilities:

    • Grant administrative access to volume licensing web portal for Microsoft Online Services or Google Workspace for Education
    • Assign MonroeRIC as primary administrators for the district's Cloud Domain
    • Provide district technical support staff with limited administrative access to the district's Cloud Domain
    • Provide continuous and remote access to appropriate district or cloud resources and notify the RIC of any accessibility issues
    • Designate staff members as primary and backup contacts to work with RIC staff.
    • Adhere to RIC scheduled downtime required to facilitate changes per Change Control Management
    • Work with the RIC for unscheduled downtime required to resolve any Cloud Domain issues
    • Comply with all legal, regulatory, and licensing requirements.
    • Maintain and upgrade operating systems (including servers and endpoints)
    • Facilitate on-premise Active Directory changes
    • Provide end-user support for chosen email devices and solutions.
      
      

    RIC Responsibilities:

    • Support core email services
    • Remote troubleshooting and resolution of cloud email issues
    • Support escalation of cloud email issues to vendor support teams

    
    
    

    ---

• Service Code: 605.584
  Contact(s): Dan Fullerton (585-383-2281)
  Charges: See rate sheet

  Description:

  • Electronic email archiving provides long-term archiving of email messages for legal compliance and operational efficiency. Email messages are captured prior to delivery and securely stored for later access. Access can be either by district administrators and/or the end user. The system has extensive support for keyword and other searches across all district mailboxes for legal investigations and discovery with RIC support.
    
    
    

    Requirements:

    • Core Participation
    • 605.581 Cloud Identity Management
      
      

    District Responsibilities:

    • Designate a district primary and secondary contact for service
    • Provide end-user training and support for individual mail archive access

    Email and Web Investigation Request Form (pdf)
    
    

    RIC Responsibilities:

    • Configure and maintain cloud mail archiving service
    • Perform email investigations and retrieval upon written authorized request

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.603
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: N/A

  Description:

  • This service supports the use of handheld devices such as Blackberry and Palm/Smartphones for the purposes of enterprise, email and calendaring.

    Prerequisite: Core Participation and Participation in the 605.600 CoSer

    Basis for Charge: Per Device

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.610

  • Chargeback code 605.611

  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: $8,120.00 Per Site
  Cost Notes: NETWORK COMMUNICATION LINES TO CONNECT DISTRICT TO BOCES. (AVAILABLE THROUGH THE 605.63X SERVICES)

  Prerequisite: Core Participation. Network communication lines to connect district to BOCES (available through 605.63X services)
  Basis for Charge: Base Charge

  Description:

  • This service provides technical support for local, wide-area and Internet access for school districts. Support services include DNS, DHCP, switch and router installation, troubleshooting and maintenance, and web proxy. Districts can purchase fiber optic and high speed networking services. RIC expertise is focused on Cisco and Meraki enterprise network products. Other platform support is provided on a best effort basis.
    
    

    Requirements:

    • 605.150 Admin – E-Rate
    • 605.120 RIC Administration
    • Network communications line to connect district to BOCES through 605.63X services

    District Responsibilities:

    • Provide RIC with required network and resource access for support
    • Identify staff member to collaborate on support, configuration, installation and troubleshooting
    • Maintain physical security of sensitive hardware and networking resources
      
      

    RIC Responsibilities:

    • Assist districts with network installation and configuration
    • Assist districts with troubleshooting of network equipment
    • Assist districts with DNS and DHCP configuration and troubleshooting
    • Monitor network connections between districts and RIC
    • Provide notification of known outages and potential issues and needs

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.611
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: N/A
  Cost Notes: PARTICIPATION IN 605.150 COSER REQUIRED FOR E-RATE REIMBURSEMENT.

  Description:

  • This sub-service is for the charges for the Internet Service Providers (ISP) to provide Internet service.

    Prerequisite: Core Participation and Participation in 605.610 CoSer.  Participation in 605.150 CoSer required for E-Rate reimbursement.

    Basis for Charge: Per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.613
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.614
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.615
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.616
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.620

  • Chargeback code 605.622

  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: $2,330.00 Base Charge

  Prerequisite: Core Participation and Participation in 605.610 CoSer and 605.621 CoSer
  Basis for Charge: Base Charge Plus 605.621 RWADA  Charge

  Description:

  • This service provides support for CIPA-compliant internet filtering solutions.
    
    

    Requirements:

    • 605.120 RIC Administration
    • 605.610 Comm-Internet
      
      

    District Responsibilities:

    • Maintain / manage day-to-day configuration and functional changes
    • Contact RIC staff when issues requiring support arise
    • Configuration and troubleshooting of products outside of Lightspeed Relay
    • Deployment of necessary agents for use of products
      
      

    RIC Responsibilities:

    • Aid in the troubleshooting of Lightspeed Relay filtering
    • Hosting of Lightspeed Relay Rockets for guest traffic
    • Assist in setup and configuration of Lightspeed Relay
    • Procurement of licensing for Lightspeed Relay, Classroom, Alert, and Analytics
      
      • Procurement and best-effort configuration support of alternate supported filtering options
    • Liaison between provider support staff and district as needed

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.621
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: $0.61 Per RWADA
  Cost Notes: BASE CHARGE PLUS 605.620 BASE CHARGE

  Description:

  • The Monroe 1 RIC Web Filtering Device Service is designed to meet the growing need of school districts to manage and regulate internet traffic for devices and networks. The RIC will provide and engineer the back-end design that will provide the necessary integration with third party web-filtering solutions to the cloud and back to the local device. Based on CIPA and E-rate funding, web-filtering is required as a best effort for students and highly recommended for staff by helping to block and protect end users from internet content that violates typical acceptable use policies.  

    Prerequisite: Core Participation and Participation in the 605.620 CoSer

    Basis for Charge: Per RWADA Plus 605.620 Base Charge

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.622
  Service Aid Status: Aidable
   
  Cost: N/A
  Cost Notes: BASE CHARGE PLUS 605.620 BASE CHARGE

  
  
  

  ---

• Service Code: 605.630

  • Chargeback codes in 605.63X

  Contact(s): Dan Fullerton (585-383-2281)
  Charges: See rate sheet

  Description:

  • The Regional Network Connection connects the local area networks (LANs) of participating districts to a regional wide area network (WAN) that is managed from Monroe #1 BOCES RIC. Connection to the WAN utilizes backbone fiber networks that span across the region. As part of this service, the Monroe Regional Network is connected to statewide and other extended networks for access to additional services.
    
    

    Requirements:

    • 605.120 RIC Administration
    • 605.610 Comm-Internet
    • 605.150 Admin – E-Rate

    District Responsibilities:

    • Provide RIC with required network and resource access for support
    • Identify staff member to collaborate on support, configuration, installation and troubleshooting
    • Maintain physical security of sensitive hardware and networking resources

    RIC Reponsibilities:

    • Assist districts with troubleshooting of network equipment
    • Monitor network connections between districts and RIC
    • Provide notification of known outages and potential issues and needs

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.631
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • This sub-service is for the maintenance of fiber optic circuits that have been purchased.

    Prerequisite: Participation in the 605.630 Co-Ser

    Basis for Charge: Per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.632
  Service Aid Status: Aidable

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • Prerequisite: Participation in 605.630 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.633
  Service Aid Status: Aidable

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • Prerequisite: Participation in 605.630 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.634
  Service Aid Status: Aidable

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • Prerequisite: Participation in 605.630 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.635
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • This sub-service is for the maintenance of the lease of fiber optic circuits that have been purchased.

    Prerequisite: Participation in the 605.630 Co-Ser

    Basis for Charge: Per Lease

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.637
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: N/A

  Description:

  • This sub-service is for the fiberoptic circuits that connect school districts to BOCES.

    Prerequisite: Core Participation and 605.630 Co-Ser

    Basis for Charge: Base plus RWADA

    
    
    

    ---

• Service Code: 605.638
  Contact(s): Dan Fullerton (585-383-2281)
  Charges: See rate sheet

  Description:

  • This service provides a firewall for network traffic between the district and RIC core. The firewall protects district networks from access by other RIC core connected networks. Security policy and rule change requests are summitted to the RIC Infrastructure Team by the district tech teams. The RIC Infrastructure Team will provide policy/rule review with district technical staff.

    Requirements:

    • • 605.120 RIC Administration
      • 605.630 Comm-Reg Network

      District Responsibilities:

      • Provide accurate requirements for firewall policy needs
      • Validate accuracy of existing firewall policy

      RIC Responsibilities:

      • Deploy, configure, and maintain firewall hardware and software
      • Provide troubleshooting and vendor support interface as needed
      • Schedule recurring firewall policy review with district tech staff

      
      
      

      ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s):    

  • 605.639.010 VOIP Support
  • 605.639.020 Voice Mailbox Support Only

  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Basis for Charge:

  • 605.639.010    $18.65 Per Phone
  • 605.639.020    $5.95 Per Voice Mail Box
    
    

  Description:

  • This service provides support, configuration and maintenance for district VoIP environments. This includes VoIP hardware (Gateways, routers, servers, and connected VoIP endpoints), VoIP service software (CUCM, CUC, and CER), and related cloud-based solutions.  

    Please note that related service 656.000 Telephone Interconnect is designed to assist districts with cooperative bidding and consulting for telephone service as well as support with phone service billing operations.

    Requirements:

    • • 605.120 RIC Administration
      • 605.630 Comm-Reg Network

      District Responsibilities:

      • Moves, adds, changes for VoIP phone and endpoints
      • Moves, adds, changes for client voicemail mailbox and configuration
      • Validate accuracy of carrier services and billing

      RIC Responsibilities:

      • Deploy, configure, and maintain VoIP system software and hardware
      • Provide support for carrier interconnect services. (SIP, POTs, PRIs)
      • Provide troubleshooting and vendor support interface as needed

      
      
      

      ---

• Service Code: 605.700
  Contact(s): Dan Fullerton (585-383-2281‬)
  Charges: See rate sheet

  • Enhanced service/hours per quote

  Note: This is a required CoSer for all component districts and BOCES 2.

  Description:

  • Couriers deliver mail from Monroe #1 BOCES to all east side school districts and to Monroe 2-Orleans BOCES Technology Services (where Monroe 2-Orleans BOCES manages redistribution and delivery to west side school districts). Mail is picked up from east side districts and Monroe 2-Orleans BOCES, and brought back to Monroe #1 BOCES for next day delivery to appropriate districts. This is a required service for all Monroe #1 BOCES component districts and Monroe 2-Orleans BOCES.

    Requirements:

    • Core Participation

    District Responsibilities:

    • Clear labeling of destinations
    • Definition and access to pickup and delivery location

    RIC Responsibilities:

    • Timely and safe delivery of inter-district and inter-BOCES mail
    • Repaired technology pickup and delivery
    • Baseline courier visit frequencies
      • Daily visits: district administrative office, high schools, junior high schools
      • Every other day: middle schools and elementary schools

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.701
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • This service is an option in addition to the regular courier service. Districts can pay a per hour charge for additional courier service above and beyond what is provided by the standard courier service. For example, a district may ask that a courier complete district delivery work orders such as band instrument delivery or copy paper boxes delivered between buildings in the district. Total number of hours must be estimated prior to finalization of budgets.

    Prerequisite: Core Participation and 605.700 Co-Ser

    Basis for Charge: Per Quote

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.710
  Service Aid Status: Aidable

  Contact: David Dennison, 585-383-2281

  Cost: $3,865.00 Per District

  Description:

  • The Fleet Management Service is designed to meet the technology needs of our transportation departments such as bus garages. Fleet software will help streamline such tasks as tracking tire and brake readings, mileage, licenses, parts inventory, scheduling preventative maintenance, and inputting repair orders. Other benefits could be on-board GPS tracking and the ability to have alerts and trouble codes emailed to the command center.

    Monroe 1 BOCES RIC responsibilities are as follows:

    1. 1. Coordinate and participate with vendor demonstrations
       2. Act as a liaison between vendors and district for initial implementations
       3. Assist with implementation planning
       4. Contract administration, license tracking and invoicing

    Prerequisite: Core participation and appropriate vendor charge back
    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.711
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.710 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.712
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.710 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.713
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.710 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.714
  Service Aid Status: Aidable

  Cost: N/A

  Description:

  • Prerequisite: Participation in 605.710 

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.800
  Service Aid Status: Aidable
   
  Cost: 6% mandatory fee for non-component districts

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.920
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Basis for Charge: Chargeback to District

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.930
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • Chargeback to District

    
    
    

    ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.931
  Service Aid Status: Aidable

  Contact: Bridget Harris (585-383-2258) 
   
  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.940
  Service Aid Status: Aidable

  Contact: Dan Fullerton, 585-383-2281

  Basis for Charge: Chargeback to District

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.950
  Service Aid Status: Aidable

  Contact: Bridget Harris (585-383-2258) 
   
  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.994
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.995
  Service Aid Status: Aidable

  Contact: Bridget Harris (585-383-2258) 
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Non-Instructional Programs-Business Off
  Service Code(s): 605.996
  Service Aid Status: Aidable

  Contact: Bridget Harris, 585-383-2258 
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.997
  Service Aid Status: Aidable

  Contact: Bridget Harris (585-383-2258) 

  Basis for Charge: Chargeback to District

  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Administrative Technology
  Service Code(s): 605.998
  Service Aid Status: Aidable

  Contact: Bridget Harris (585-383-2258) 

  Basis for Charge: Chargeback toDistrict

  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Automated Integrated Library System
  Service Code(s): 528.000
  Service Aid Status: Aidable

  Contact: Katie Bertrand, 585-249-7219 

  Cost: $30,645.00 Per District
  Cost Notes: Required Implementation Fee For New Systems - Per Quote. Base Charge Plus the 528.001 Site Charge

  Description:

  • Automated Integrated Library System offers technological support of hardware and software to districts in library automation and provides maintenance and support to districts implementing library automation programs. Library automation includes online access catalogue, circulation control, management of records and statistics, acquisition of materials, cataloging and network support. Additionally, collaboration is supported through the collection of MARC records for inclusion in both local and regional union catalogs. As a part of this service, districts receive help desk problem resolution, technical support, training, equipment ordering, installation and upgrades, retrospective conversion and consultation and planning preparation.

    NOTE: Required implementation fee for new systems - Per Quote.

    Basis for Charge: Base Charge Plus the 528.001 Site Charge.

    
    
    

    ---

• Service Divisions: Technology
  Program: Automated Integrated Library System
  Service Code(s): 528.001
  Service Aid Status: Aidable

  Contact: Katie Bertrand, 585-249-7219 

  Cost: $2,904.00 Per Site
  Cost Notes: Site Charge Plus 528.000 Base Charge

  Description:

  • This provides the site-based support for each library utilizing CoSer 528 and is a required component to the Automated Integrated Library System 528 CoSer.

    Prerequisite: Participation in the 528.000 CoSer

    Basis for Charge: Site Charge plus 528.000 Base Charge

    
    
    

    ---

• Service Divisions: Technology
  Program: Automated Integrated Library System
  Service Code(s): 528.010
  Service Aid Status: Aidable

  Contact: Kathryn Bertrand, 585-249-7219

  Cost: N/A

  Description:

  • Prerequisite: Participation in the 528.000 and 528.001 CoSer

    Basis for Charge: Vendor Chargeback per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Automated Integrated Library System
  Service Code(s): 528.015
  Service Aid Status: Aidable

  Contact: Kathryn Bertrand, 585-249-7219

  Cost: N/A

  Description:

  • Licensing, maintenance and support of software utilized in library automation.

    Prerequisite: Participation in the 528.000 and 528.001 CoSer

    
    
    

    ---

• Service Divisions: Technology
  Program: Automated Integrated Library System
  Service Code(s): 528.016
  Service Aid Status: Aidable

  Contact: Kathryn Bertrand, 585-249-7219

  Cost: N/A
  Cost Notes: VENDOR CHARGEBACK

  Description:

  • Licensing, maintenance and support of library automation system.

    Prerequisite: Participation in the 528.000 and 528.001 CoSer

    
    
    

    ---

• Service Divisions: Technology
  Program: Automated Integrated Library System
  Service Code(s): 528.800
  Service Aid Status: Aidable
   
  Cost: 6% mandatory fee for non-component districts

  
  
  

  ---

• Service Divisions: Technology
  Program: BUBL/ Challenger
  Service Code(s): 428.000
  Service Aid Status: Aidable

  Contact: Nichole Outhouse, 585-383-6622

  Cost: $1,206.00 Per Mission

  Description:

  • The Challenger Learning Center of Greater Rochester provides an interactive math/science/technology experience where students, in grade 5 and 6, can apply their skills in math, science and technology on a simulated trip to Mars. The Center includes two space simulator rooms that contain "Mission Control" and a spacecraft. Teaching materials, video streaming, video conferencing, podcasting, staff development workshops and resources are available through the Center. Late afternoon, evening and Saturday flights are available.

    Basis for Charge: Per Mission

    
    
    

    ---

• Service Divisions: Technology
  Program: BUBL/ Challenger
  Service Code(s): 428.010
  Service Aid Status: Aidable

  Contact: Nichole Outhouse, 585-383-6622

  Cost: $1,879.00 Per Day

  Description:

  • The Mobile Science and Technology Laboratory service provides an onsite state of the art laboratory for participating school districts. The laboratory is parked at the school district and up to 3 classrooms participate in a 90 minute math, science and technology simulation. Two master teachers are provided to deliver the content. A ½ hour teacher training is included. The vehicle must be on location a minimum of one full day.

    Basis for Charge: Per Day

    
    
    

    ---

• Service Divisions: Technology
  Program: BUBL/ Challenger
  Service Code(s): 428.020
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: BUBL/ Challenger
  Service Code(s): 428.800
  Service Aid Status: Aidable
   
  Cost: 6% mandatory fee for non-component districts

  
  
  

  ---

• Service Code: 519.010 (519.011)
  Contact(s): Dan Fullerton (585-383-2281)
  Charges: See rate sheet

  Description:

  • Instructional Technology assists component districts in the procurement and use of technologies in the K-12 classroom. BOCES helps districts develop ways to integrate technology in all curriculum areas including language arts, business, math, science, social studies, music, art, physical education and technology.

    This service includes software review and purchases.
    
    

    Requirements:

    • Participation in 521.000 Model Schools service
      
      

    District Responsibilities:

    • Designation of internal user as a system manager for online resources
    • Provide end-user training to appropriate district personnel
    • Manage usage and provisioning of tools and resources
    • Adhere to all laws and regulations related to use of technologies in instructions
    • Return equipment at end of use
      
      

    RIC Responsibilities:

    • Act as liaison between district and vendor for product enhancements and problem resolution
    • Contract administration, license tracking and invoicing
    • Coordinate and participate with vendor demonstrations
    • Assist with implementation planning

    
    
    

    ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.011
  Service Aid Status: Aidable

  Contact(s): Dan Fullerton (383-2281)

  Cost: $3.37 Per RWADA
  Cost Notes: RWADA PLUS 519.010 BASE CHARGE

  Description:

  • Instructional Technology personnel assist component districts in the procurement and use of technologies in the K-12 classroom. BOCES helps districts develop ways to integrate technology in all curriculum areas including language arts, business, math, science, social studies, music, art, physical education and technology. This service includes software review and purchases.

    Basis for Charge: RWADA plus 519.010 Base Charge

    
    
    

    ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.013
  Service Aid Status: Aidable

  Contact(s): Dan Fullerton (585-383-2281)

  Cost: N/A

  Description:

  • Instructional software review and purchase for districts.

    Prerequisite: Participation in the 519.010 and 519.011 CoSer

    Basis for Charge: Vendor Charge per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.015
  Service Aid Status: Aidable

  Contact(s): Dan Fullerton (585-383-2281)

  Description:

  • Instructional computer evaluation and purchase for districts.

    Prerequisite: Participation in the 519.010 and 519.011 CoSer

    Basis for Charge: Vendor Charge per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.016
  Service Aid Status: Aidable

  Contact(s): Dan Fullerton (585-383-2281)

  Description:

  • This optional service allows districts to design additional support for specific instructional applications. Support is developed collaboratively according to district needs and application functionality but may take the form of coordination, basic trainings, professional development, in-classroom support, webinar's phone support, or documentation creation.

    Prerequisite: Participation in the 519.010 and 519.011 CoSer

    Basis for Charge: Vendor Charge per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.017
  Service Aid Status: Aidable
   

  Contact(s): Dan Fullerton (585-383-2281)

  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.018
  Service Aid Status: Other Non-Aidable

  Contact(s): Dan Fullerton (585-383-2281)

  Description:

  • Instructional computer evaluation and purchase for districts.

    Prerequisite: Participation in the 519.010 and 519.011 CoSer

    Basis for Charge: Vendor Charge per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.019
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.020
  Service Aid Status: Aidable

  Contact(s): Dan Fullerton (585-383-2281)

  Descriptions:

  • Instructional technological supplies associated with the Instructional Technology Service.

    Prerequisite: Participation in the 519.010 and 519.011  CoSer

    Basis for Charge: Vendor Charge per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.021
  Service Aid Status: Aidable
   

  Contact(s): Dan Fullerton (585-383-2281)

  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.040
  Service Aid Status: Aidable

  Contact(s): Dan Fullerton (585-383-2281)

  Description:

  • Shared instructional network technicians, provide districts with a BOCES staff member who will assist districts, working in-house, to provide collective expertise to enhance the instructional technology of a district. Network technicians become familiar with district equipment, staff, computer software and procedures. They provide installation of hardware and software, account creation, basic account administration, print queue administration, general troubleshooting and assistance.

    
    NOTE: All shared staff placements follow CoSer guidelines which allow up to .6FTE of an individual in a specific district.

    Prerequisite: Participation in the 519.010 and 519.011 CoSer

    Basis for Charge: Per FTE Shared Staff

    
    
    

    ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.041
  Service Aid Status: Aidable

  Contact(s): Dan Fullerton (585-383-2281)

  Description:

  • This service allows a district to budget for additional technicians for overtime and temporary technical staff.

    Prerequisite: Participation in the 519.0XX CoSer

    Basis for Charge: Chargeback Based on Actual Use

    
    
    

    ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.050
  Service Aid Status: Aidable

  Contact(s): Dan Fullerton (585-383-2281)

  Description:

  • Senior Technicians, provide installation of hardware and software, account creation, basic account administration, print queue administration, general troubleshooting and assistance , have input into the overall network design and configuration planning, server installation, network maintenance, ongoing server maintenance, user accounts, shared printer administration, long term capacity planning and licensing concerns.

    
    NOTE: All shared staff placements follow CoSer guidelines which allow up to .6 FTE of an individual in a specific district.

    Prerequisite: Participation in the 519.010 and 519.011 CoSer

    Basis for Charge: Per FTE Shared Staff

    
    
    

    ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.060
  Service Aid Status: Aidable

  Contact(s): Dan Fullerton (585-383-2281)

  Description:

  • Network administrators provide higher level support of district instructional technology. Network administrators serve as support for Network and Senior Network Technicians.They also provide project management, technology evaluation, and server and network optimization.

    NOTE: All shared staff placements follow CoSer guidelines which allow up to .6FTE of an individual in a specific district.

    Prerequisite: Participation in the 519.010 and 519.011 CoSer

    Basis for Charge: Per FTE Shared Staff

    
    
    

    ---

• Service Code: 519.300

  • 519.300.000 Esports Base Fee
  • 519.300.010 Esports League Fee
  • 519.300.020 Esports Building Fee
  • 519.301 Equipment Chargeback
  • 519.302 Supplies Chargeback
  • 519.303 Equipment < $1500 Chargeback
  • 519.304 Equipment Maintenance Chargeback

  Contact(s): 521.000 Model Schools
  Charges: See rate sheet

  Description:

  • The Monroe RIC BOCES Esports Service partners with school districts in providing support for video game competition. The benefits of participation for students will be team building, sportsmanship, collaboration, social relationships, work ethic, leadership, self-confidence and time management. The Monroe One support team includes Model Schools instructional technology specialists and project managers.
    
    

    Requirements:

    • Participation in 521.000 Model Schools
      
      

      District Responsibilities:

      • Purchase hardware equipment through 519 Instructional Technology CoSer (Monroe One BOCES) or 525 (Monroe 2-Orleans) district purchases
      • Determine the organizational structure for Esports (such as oversight through the athletics department and/or through extracurricular activities)
      • Create an addendum to district student athlete handbook to include digital citizenship and inclusion (if organizational structure involves the athletic department)
      • Ensure students are academically qualified to participate
      • Hire an Esports coach
        • High School Esports League (HSEL) requires that the coach is a district employee (faculty/staff)
        • PlayVs requires district approval for non-faculty/staff
      • Ensure Esports coach meets state and district requirements as an employee such as DASA training, fingerprint clearance, NYS Sexual Harassment training, Bloodborne Pathogens training, recommended – CPR/First Aid certification
      • Esports coach responsibilities include (but are not limited to) -
        • Attend coaches meetings
        • Schedule practices, games, tournaments
        • Supervision of practices and games
        • Cultivating student roles on the team : strategist, organizer, content creator, graphic designer, social media manager, entrepreneur
          
          

      Service Responsibilities:

      • Ed Law 2d Compliance
      • Set up teams and accounts in HSEL / PlayVS
      • Assist in securing and testing network
      • Support of the Esports platform
      • Provide coaching professional development, training, meetings and ongoing support
      • Provide resources and/or feedback on structuring of practices
      • Access to game streaming, recording and storage of game videos
      • Recommend hardware purchases
      • Facilitate purchase of hardware and equipment through project managers
      • Assist in creating and/or providing resources around the addendum to district student athlete handbook to include digital citizenship and inclusion
      • Offer guidance on best practices and integration of the New York State Computer Science and Digital Fluency Standards into HSEL/MSEL Generation Esports course work – Computer Science, Digital Media, Cybersecurity, etc.

      
      
      

      ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.301
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.302
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.303
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.304
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Instructional Technology
  Service Code(s): 519.800
  Service Aid Status: Aidable
   
  Cost: 6% mandatory fee for non-component districts

  
  
  

  ---

• Service Code: 430.000
  Contact(s): Nichole Outhouse (585-383-6622)
  Charges: See rate sheet

  Description:

  • The Distance Learning Service offers live, interactive instruction and learning opportunities from a host site or partner classroom to multiple locations. This enables staff and students to connect with global experts and engage in unique educational experiences.

    Instructional Support:

    • • Program coordination
      • Content development
      • Professional development
      • Online course registration and assistance for college and high school

    Technical Support:

    • • Equipment installation and maintenance
      • Video conference testing and facilitation
      • Design and installation of video conference workspaces
      • Staff development

    Service Offerings:

    • • Asynchronous Learning Courses (Accelerate U, Edmentum/Apex)
        • Advanced Placement courses
        • Credit Recovery courses
        • Diverse electives (world languages, fine arts, music, computer science, physical education, etc.)
        • Provides options for availability and scheduling conflicts, long-term absences, and related challenges.
        • Webinar Hosting, Facilitation and Support
      • Learning Management System Support
        • Schoology
        • Seesaw
      • Curated Online Instructional Content
      • Instructional Video Conferences
        • Scientists in Action
        • Class-to-Class Collaborations
        • Connections: Career, Diversity & Cultural, Civic (New)
        • Wacky Wednesdays National Parks (New)
        • Distance Learning Week (varies yearly)
      • Professional and Student Learning Development for Online Courses
        
        

    District Responsibilities:

    • Communication of needs and/or requests for LMS support, professional development and/or instructional content
    • First level end-user and system-level training and support
    • Management of purchasing and licensing of required tools
    • Ensure compliance with all regulations and laws governing use of such systems
      
      

    Service Responsibilities:

    • Creation and distribution of the E-Learning Newsletter
    • Development and implementation of professional and student learning for online courses
    • Creation of content aligned to curriculum
    • Maintain NYS Distance Learning Consortium membership and communicate consortium resources and information
    • Attend statewide and national conferences to inform and innovate related to distance learning
    • Provide analysis of existing network infrastructure to integrate distance learning systems
    • Coordinate and participate with vendor demonstrations
    • Act as a liaison between vendors and district for initial implementations
    • Assist with implementation planning
    • Contract administration, license tracking and invoicing
    • Research and development of new and upcoming tools

    
    
    

    ---

• Service Divisions: Technology
  Program: Distance Learning
  Service Code(s): 430.009
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Distance Learning
  Service Code(s): 430.010
  Service Aid Status: Aidable

  Contact: Steven Orcutt, 585-249-7890

  Cost: N/A
  Cost Notes: Vendor Chargeback

  Description:

  • Districts can purchase equipment for their distance learning rooms or to provide video conferencing capability to their buildings. Consultation and support for installation of this equipment is part of the base service fee.

    Prerequisite: Participation in the 430.000 CoSer

    Basis for Charge: Vendor Chargeback per Usage

    
    
    

    ---

• Service Divisions: Technology
  Program: Distance Learning
  Service Code(s): 430.012
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Distance Learning
  Service Code(s): 430.015
  Service Aid Status: Aidable

  Contact: Steven Orcutt, 585-249-7890

  Cost: N/A
  Cost Notes: Chargeback Based on Actual Usage

  Description:

  • Specialized T1 line charges for connectivity in districts which do not connect directly to the Monroe RIC network.

    Prerequisite: Participation in the 430.000 CoSer

    Basis for Charge: Chargeback Based on Actual Use

    
    
    

    ---

• Service Divisions: Technology
  Program: Distance Learning
  Service Code(s): 430.020
  Service Aid Status: Aidable

  Contact: Steven Orcutt, 585-249-7890

  Cost: N/A
  Cost Notes: CHARGEBACK BASED ON ACTUAL USAGE

  Description:

  • Bridge/Gatekeeper support includes:

    • • Access to the BOCES Videoconferencing Bridge
        • BOCES hosted and supported bridge
        • Scheduling of bridge conferences
        • Testing and troubleshooting of connection to bridge for both local and remote sites
          
          
      • Access to the Gatekeeper/firewall traversal infrastructure
        • Connection of each endpoint to the gatekeeper
        • Simplified dialing to all endpoints and the bridge in the BOCES network
        • Firewall traversal for inbound and outbound connections.

    Note: Bridge/Gatekeeper is included at no additional charge as part of the Distance Learning Coser

    Basis for Charge: Base Charge

    Contact: Steve Orcutt

    
    
    

    ---

• Service Divisions: Technology
  Program: Distance Learning
  Service Code(s): 430.040
  Service Aid Status: Aidable

  Contact: Christine Treasure, 585-383-6620

  Cost: N/A
  Cost Notes: Chargeback Based on Actual Usage

  Description:

  • Specialized ISDN line charges for connectivity in districts which do not connect directly to the Monroe RIC network.

    Prerequisite: Participation in the 430.000 CoSer

    Basis for Charge: Chargeback Based on Actual Use

    
    
    

    ---

• Service Divisions: Technology
  Program: Distance Learning
  Service Code(s): 430.045
  Service Aid Status: Aidable

  Contact: Christine Treasure, 585-383-6620

  Cost: N/A
  Cost Notes: Chargeback Based on Actual Usage

  Description:

  • Additional charges due to scheduling classes, video conferencing or programs which have an additional cost from the vendor. These connections are made through the Distance Learning Service for connectivity, support and group purchasing.

    Prerequisite: Participation in the 430.000 CoSer

    Basis for Charge: Chargeback Based on Actual Use

    
    
    

    ---

• Service Divisions: Technology
  Program: Distance Learning
  Service Code(s): 430.050
  Service Aid Status: Aidable

  Contact: Christine Treasure, 585-383-6620

  Cost: N/A

  Description:

  This service provides the needed components for implementing online courses into school districts. The service includes initial implementation planning, coordination, content review, facilitator and instructor training, as well as ongoing technical assistance and support. Districts may elect to utilize the teachers and facilitators provided or work with BOCES to develop qualified online faculty within their district. The curriculum utilized may also be adjusted as appropriate. Curriculum content hosting through a learning management system, such as Blackboard, is another component to this service.

  Prerequisite: Participation in the 430.000 CoSer

  
  
  

  ---

• Service Divisions: Technology
  Program: Distance Learning
  Service Code(s): 430.800
  Service Aid Status: Aidable
   
  Cost: 6% mandatory fee for non-component districts

  
  
  

  ---

• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.017
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.018
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.019
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

  ---

• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.020
  Service Aid Status: Aidable

  Contact: Katie Bertrand, 585-249-7219 

  Cost: $16.00 Per RWADA
  Cost Notes: Basis for Charge: Per RWADA Plus 505.022 Base Charge

  Description:

  • This combined service provides educational media resources that enrich K through adult learning (including professional development) and accommodates diverse learning styles. Subscribing districts have access to a library of 20,000+ titles of multimedia, in a variety of formats including streamed, on-demand and DVDs. Individual accounts for teachers/students are provided for school and home access. Districts may upload content into the media distribution system or submit media to staff for uploading (multiple formats available). Teachers may also request the recording of live broadcasts. This includes media preview and library, Courier Service, help desk problem resolution, exploration/procurement of additional media licenses, off air duplicating, PD on the instructional uses of media and consultation for local solutions for streaming or digital media production.

    Prerequisite: Participation in the 505.022 CoSer

    Basis for Charge: Per RWADA plus 505.022 Base Charge

    
    
    

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• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s):    

  • 505.021.000 Music Library Service >2000 RWADA
  • 505.021.010 Music Library Service 1000-2000 RWADA
  • 505.021.020 Music Library Service <1000 RWADA

  Service Aid Status: Aidable

  Contact: Katie Bertrand, 585-249-7219  

  Cost: 

  • 505.021.000 Music Library Service >2000 RWADA:
    $3,749.00 Per District
    
    
  • 505.021.010 Music Library Service 1000-2000 RWADA:
    $1,875.00 Per District
    
    
  • 505.021.020 Music Library Service <1000 RWADA:
    $1,125.00 Per District

  Description:

  • This service provides the music for students participating in area state and county music festivals. The music is cataloged and currently available on request for supplementary music performances by schools that are members of both the Monroe County School Music Association and the Music Library.

    This service includes a discounted fee for student participation in the Monroe County School Music Association All County Festivals, allowing rights to borrow music and, in most cases, have it delivered through the Courier Service.

    
    
    

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• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.022
  Service Aid Status: Aidable

  Contact: Katie Bertrand, 585-249-7219  

  Cost: $11,332.00 Per Unit
  Cost Notes: Base Charge Plus 505.020 RWADA

  Description:

  • This is the base charge for the Instructional Multimedia service. Full service description provided in 505.020 CoSer.

    Prerequisite: Participation in the 505.020 CoSer

    Basis for Charge: Base Charge plus 505.020 RWADA

    
    
    

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• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.023
  Service Aid Status: Other Non-Aidable

  Contact: Katie Bertrand, 585-249-7219 

  Cost: N/A

  Description:

  • Prerequisite: Participation in the 505.050 and 505.052 CoSer

    Basis for Charge: Chargeback Based on Usage

    
    
    

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• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.024
  Service Aid Status: Aidable

  Contact: Katie Bertrand, 585-249-7219 

  Cost: N/A

  
  
  

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• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.025
  Service Aid Status: Aidable

  Contact: Katie Bertrand, 585-249-7219 

  Cost: $2,070.00 Per District
  Cost Notes: Base Charge Plus 505.026 Device Charge

  Description:

  • Mobile Device Management (MDM) software secures, monitors, manages and supports mobile devices deployed across mobile operators, service providers and enterprises. MDM functionality typically includes over-the-air distribution of applications, data and configuration settings for all types of mobile devices, including tablet computers. By controlling and protecting the data and configuration settings for all mobile devices in the network, MDM can reduce support costs and business risks. The intent of MDM is to optimize the functionality and security of a mobile communications network while minimizing cost and downtime.

    Prerequisite:  Participation in the 505.020 and 505.022 CoSer.  Participation in the 505.027 CoSer Maintenance Chargeback.

    Basis for Charge: Base charge plus 505.026 Device Charge

    
    
    

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• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s):

  • 505.026.010 Mobile Device Mgmt - Mon 1 Servr Host

  Service Aid Status: Aidable

  Contact: Katie Bertrand, 585-249-7219 

  Cost: 

  • 505.026.010 Mobile Device Mgmt - Mon 1 Servr Host:
    $9.00 Device Charge

  Description:

  • Mobile Device Management (MDM) software secures, monitors, manages and supports mobile devices deployed across mobile operators, service providers and enterprises. MDM functionality typically includes over-the-air distribution of applications, data and configuration settings for all types of mobile devices, including tablet computers. By controlling and protecting the data and configuration settings for all mobile devices in the network, MDM can reduce support costs and business risks. The intent of MDM is to optimize the functionality and security of a mobile communications network while minimizing cost and downtime.

    Pricing options are determined by the district's choice of either Server Hosting by Monroe 1 BOCES or the MDM vendor.

    Prerequisite: Participation in the 505.020 and 505.022 CoSer. Participation in 505.027 CoSer Maintenance Chargeback.

    Basis for Charge: Device charge plus 505.025 Base Charge

    
    
    

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• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.027
  Service Aid Status: Aidable

  Contact: Katie Bertrand, 585-249-7219 

  Cost: N/A

  Description:

  • This service provides maintenance and licensing for Mobile Device Management (MDM).

    Prerequisite:  Participation in the 505.025 and 505.026

    Basis for Charge: Vendor Chargeback per Usage

    
    
    

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• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.030
  Service Aid Status: Aidable

  Contact: Katie Bertrand, 585-249-7219 

  Cost: N/A

  Description:

  • Prerequisite:  Participation in the 505.020 and 505.022 services required

    
    
    

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• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.035
  Service Aid Status: Aidable

  Contact: Katie Bertrand, 585-249-7219

  Cost: $1,095.00 Per District

  Description:

  Enhanced Video Streaming Service (EVSS) provides districts who wish to have expanded video streaming capabilities beyond those provided in the base multimedia service. This resource resides on the existing Monroe #1 BOCES technology infrastructure (servers) and provides dedicated software licensing allowing school districts  increased video streaming capabilities including expanded video storage (up to 1 TB), district branding capability, district creation and management of video storage libraries, and active directory authentication. The Monroe #1 BOCES provides technical management at the server level, technical support, and user training.

  Prerequisite: Participation in the 505.020 and 505.022 CoSer.  Participation in the 505.036 CoSer Maintenance Chargeback.

  Basis for Charge: Base Charge

  Details: Aidable

  
  
  

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• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.036
  Service Aid Status: Aidable

  Contact: Katie Bertrand, 585-249-7219 

  Cost: N/A

  Description:

  • Prerequisite: Participation in the 505.035 Enhanced Video Streaming Base Service

    
    
    

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• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.040
  Service Aid Status: Aidable

  Contact: Stephanie Robusto, 585-383-2262

  Cost: $16,423.00 Per District

  Description:

  • The WBER radio station is a listener and school district supported community that supports a 2500-watt radio station owned and operated by the Monroe #1 BOCES. WBER is a real-life training facility for students in Monroe #1 BOCES EMCC Radio and Television secondary vocational class, and participating school district radio clubs. This service includes the coordination of radio clubs, telephone lines and licensing with BMIA and ASCAP.

    Basis for Charge: Base Charge

    
    
    

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• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.041
  Service Aid Status: Aidable
   
  Cost: N/A

  
  
  

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• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.050
  Service Aid Status: Aidable

  Contact: Katie Bertrand, 585-249-7219 

  Cost: $766.00 Per Building
  Cost Notes: Per Participating Non-Public Building Located in the District Plus 505.052 Base Charge

  Description:

  • This service provides for the loan of library and computer software by public school districts to non-public schools pursuant to Sections 711, 751 and 752 of the NYS Department of Education Law. This includes the collection and processing of loan requests from non-public schools, ordering and payment of product from vendors, receipt, labeling and delivery of library books and software programs requested by non-public schools. This service also includes monitoring expenditures in accordance to the state mandated aid allocations, all vendor contact, interfacing with non-public school personnel, inventory lists of purchases and chargeback totals for school district reporting requirements.

    Prerequisite: Must participate in 505.052 CoSer

    Basis for Charge: Per participating non-public building located in the district plus 505.052 Base Charge

    
    
    

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• Service Divisions: Technology
  Program: Instructional Multimedia
  Service Code(s): 505.051
  Service Aid Status: Other Non-Aidable

  Contact: Katie Bertrand, 585-249-7219 

  Cost: N/A

  Description:

  • Prerequisite: Participation in the 505.050 and 505.052 CoSer

    Basis for Charge: Chargeback Based on Usage

    
    
    

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